Questions & Answers

Frequently Asked Questions

Below is a list of questions most frequently asked, if you don't find the answer you are looking for, contact me and I'll get back to you with an answer
  • How Long Will It Take For My Graphics To Be Delivered?

    Turnaround times can vary since it really depends on many variables having to do with the scope of the project.

    Projects are processed in the order received. Most times you can expect to review your designs first draft in an average of 3-7 business days (Mon-Fri). Ecovers and smaller projects 1-2 days. During heavier periods, turnarounds for first draft can take longer. This allows me plenty of time to provide you with a pixel perfect graphics every time.

  • What Are Your Typical Hours Of Operation?

    Being a single parent of multiple school aged children I try to keep my regular working hours or "business days" to Monday thru Friday 9AM-5PM EST. However, I tend to work beyond those hours most days :)

  • What Form Of Payment Do You Accept?

    I currently accept PayPal and major credit cards securely processed through PayPal.com, you DO NOT need an account with PayPal to place an order.

  • Do You Provide Discounts On Bulk Orders?

    No. I don't provide bulk services. This way I can dedicate more focus to individual client projects without being overwhelmed with deadlines on bulk orders.

  • Can I Resell Your Services?

    Absolutely, charge your client whatever you like then place an order as if you are purchasing it for yourself and your client will never know I exist. But be sure to let me know so I don’t advertise your client’s cover design in my portfolio.

  • Where Are you Based?

    I am in the U.S. on the East Coast located in Wild Wonderful West Virginia, 90 miles as the crow flies from the nations capital.

  • Do You Provide Any Other Design Services Not Listed On Your Site?

    Yes I do! I can design just about anything you need. Just send me an email and we’ll deiscuss your needs and come up with a custom plan just for your project.

  • Are there in any niches or topics you won’t create a design for?

    I don’t design pornography or erotica. If you aren’t sure, please ask prior to ordering.

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